About us:

TLC Pharmaceutical Standards Ltd. specializes in the custom synthesis of complex organic compounds for use as reference standards by the bio-medical and pharmaceutical industries around the world. We are dedicated to meeting the needs of our customers and the overall community by providing the highest quality reference standards that are accompanied by an extensive and complete certificate of analysis (COA).

TLC offers over 20,000 certified reference standards from stock and we add approximately 2000 new standards yearly. Our product line includes Active Pharmaceutical Ingredients (API), drug impurities, amino acid/peptide drug standards, metabolite standards, as well as their stable isotope labelled analogues.

What we offer:

• A clean and safe working environment with opportunities for career growth and development
• A supportive and dedicated team
• A competitive salary and benefits plan
• Annual bonuses

Sales Representative

We are looking for a self-motivated, results-driven individual with experience in sales, marketing, and customer service. The ideal candidate will have a general understanding of chemistry, excellent written and verbal communication skills, and strong problem-solving and multitasking abilities. This role requires someone who takes initiative, follows through on responsibilities, and contributes effectively in a collaborative team environment. Key responsibilities include developing new customer relationships, maintaining existing ones, and working cross-functionally with internal departments to ensure customer needs are met.

Job Duties:

• Represent the company and its values in a positive and professional manner while working toward departmental goals.
• Establish and maintain strong business relationships with clients by communicating in a personalized, respectful, and courteous manner. Gather all relevant client information and record it accurately in internal systems, including the CRM system in use.
• Identify client requirements and prepare accurate quotations. Promote TLC products and suggest suitable alternatives when appropriate.
• Coordinate sales efforts with internal departments (Technical, Shipping, Accounting, R&D, etc.) to address all aspects of customer needs ensuring a timely, efficient, and high-quality level of service that upholds the company’s reputation for excellence.
• Maintain up-to-date sales and order information in online management and CRM systems.
• Collaborate and strategize with sales colleagues to meet or exceed company quotas and performance goals by sharing insights and coordinating efforts.
• Conduct regular market and competitor research to identify trends and opportunities, and provide timely reports to management on new leads, customer needs, and competitive insights that support strategic decision-making.
• Schedule and coordinate meetings and presentations with potential prospects.
• Create, plan, and deliver sales materials and promotional content to support business development efforts.
• Participate in industry conferences and events as required (some travel may be required).
• Manage and follow up on customer inquiries and complaints promptly until resolution.
• Provide support and coverage for sales team colleagues as needed to ensure seamless operations.
• Perform other related duties as assigned.

Qualifications

• Bachelor’s degree, preferably in Chemistry or a related field.
• Proven ability to manage customer relationships independently and proactively.
• Excellent interpersonal, customer service, and teamwork skills.
• Strong organizational, multitasking, and time management abilities.
• Self-motivated and results-oriented with a proactive approach to problem-solving.
• Exceptional verbal and written communication skills.
• Proficient in Microsoft Office applications.
• Experience with CRM systems such as Salesforce to manage customer data and sales activities.
• Experience with Photoshop and other marketing tools to create tailored presentations and promotional materials.
• Able to successfully pass a background check.

Junior Analytical Chemist

Job Summary:

• Perform HPLC, KF, IR, OR TGA etc. comprehensive testing for R&D samples and CoA sample lots.
• Execute method development and method validation for newly synthesized compounds and certified reference materials (CRM), conduct annual performance qualification and preventative maintenance for analytical instruments.
• Assists senior chemists to maintain laboratory operation and ensures that all work is performed in accordance with the applicable SOPs, GLPs, ISO17025 and ISO17034.

Job Duties:

• Operate and maintain instruments such as HPLC, Karl Fischer, Polarimeter, FT-IR, and TGA under supervision. Experiences with NMR and LC/MS are assets.
• Perform instrument annual calibration and preventative maintenance.
• Perform testing requested for re-certifying old lots that are to be out of re-test date.
• Perform testing required for certification of new lots synthesized by synthetic chemists, in order to issue CoAs and release these new lots.
• Perform requested testing for R&D samples in order to help synthetic chemists to identify and quantitate the compounds being made.
• Perform verification/investigation study for compounds to be sent to customers, or for compounds receiving complaints from customers.
• Have peer review for analytical data generated.
• Develop and establish new testing procedures, and validate methods for analysis under the instruction of senior chemists.
• Troubleshoot any instrument issues and analytical issues under the instruction of senior chemists.
• Write or update SOPs if needed.
• Compilation of data to create certificate of analysis as required.
• Communicate effectively both with peers and superiors.
• Keep aware of safety procedures.
• Monitor our inventory of consumables and reagents for the analytical laboratory.
• Other duties as assigned.

Qualifications

• Bachelor of Science degree with a major in analytical and/or organic chemistry.
• 1-2 years of experience as an analytical laboratory chemist is preferred.
• Experience working in a pharmaceutical and/or GMP facility is an asset.
• Hands-on experiences and working knowledge of High-Performance Liquid.
• Chromatography (HPLC), Mass Spectroscopy, Karl Fischer (KF), Infrared (IR), Nuclear Magnetic Resonance (NMR), Thermal Gravity Analysis (TGA), Gas Chromatography (GC), elemental analysis (EA), and Optical Rotation (OR).
• Experience and understanding of standard safety procedures for the laboratory.
• Excellent communication skills, both written and oral, time management, and presentation skills.
• Able to interact efficiently and respectfully with group members.
• Proven ability to work independently with strong problem solving, organisation skills.
• Decision-making skills with a quality of attention to detail.
• Ability to prioritize and manage multiple projects at one time.
• Ability to work under pressure in a fast paced and strictly time-lined environment.
• Able to successfully pass a background check.

Synthetic Organic Chemist

We are currently looking for Synthetic Chemists who will be able to perform complex and diverse organic synthesis, purifications, and characterization under the supervision of a senior chemist.

Job Duties:

• Perform synthesis, purification, and characterization of compounds on milligram to gram scale.
• Help design synthetic routes for novel chemical entities.
• Interpret analytical data and suggest additional tests to ensure product purity and identity.
• Carry out complex research and development projects; Troubleshoot and optimize reaction sequences.
• Carefully document laboratory experiments and prepare scientific reports for clients and/or publication in a timely manner.
• Assist in maintenance of laboratory equipment, performing assigned duties regularly for smooth functioning of lab, evaluating and recommending equipment where necessary.
• Prepare daily weekly updates and slides for presentation at project meetings.
• Serve as an area expert for a project or compound class and mentor new chemists.
• Maintain a clean fume hood and bench area to ensure safer operations and preserve the quality of synthesized compounds.
• Other related duties as required.

Qualifications

• PhD, MSc or BSc in organic chemistry, medicinal chemistry, pharmaceutical chemistry, applied chemistry, or related field.
• Strong interest in synthetic organic chemistry with a hard-working mindset.
• Understands the physical and chemical properties of different reactions, raw materials, intermediates, and reagents, with the ability to select appropriate reaction conditions by referring to literature.
• High proficiency with thin layer chromatography, column chromatography, recrystallization, and other purification methods.
• Strong knowledge of organic chemical reactions, mechanisms.
• Ability to perform NMR and Mass spectrum analysis will be a strong asset.
• Work on a number of different projects of varying lengths and complexity.
• Keeps a complete and accurate record of all observations, measurements, techniques, procedures, and conclusions in the laboratory notebook.
• Good communication and learning skills.
• Strong teamwork ability with a sense of responsibility.
• Self-motivated and works with minimal supervision.
• Able to successfully pass a background check.

We thank all applicants, but only those selected for further consideration will be contacted.
Positions are open to applicants legally authorized to work in Canada.
Please send your resume to hr@tlcstandards.com for consideration. Thank you!